Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account information (username, email, password)
• Profile information (full name, phone number, location, bio)
• Product listings and descriptions
• Payment information (processed securely through PayPal)
• Communications with us or other users

We also automatically collect certain information when you use our service:

• Usage data (pages viewed, time spent, interactions)
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and security alerts
• Respond to your comments and questions
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: Third-party companies that help us operate our platform (like PayPal for payments)
• Business transfers: In connection with any merger, sale of assets, or acquisition
• Legal requirements: When required by law or to protect our rights and users' safety
• Public information: Product listings and seller profiles are publicly visible

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Secure payment processing through PayPal
• Access controls and authentication measures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you logged in
• Analyze site usage and performance
• Provide personalized content

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Update: Modify your account and profile information
• Delete: Request deletion of your account and associated data
• Restrict: Limit how we process your information
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at cnelleofficial@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

9. International Users

If you are accessing our service from outside China, please note that your information may be transferred to, stored, and processed in EU data centers where our servers are located. By using our service, you consent to this transfer.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Updating the "Last updated" date
• Sending you an email notification for significant changes

Your continued use of our service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: